As I mentioned in my last post, I am a customer of Canadian wireless new entrant WIND Mobile (UPDATE: For disclosure’s sake I must note that as of May 17 I am also connected to WIND in a professional capacity). I’ve been with them for about a month now and now seems as good a time as any to post a review of my experience thus far.
Back near the end of February, I went into the WIND store to pick up my phone and was greeted with a nice, open store and the staff were ready and willing to help. The activation process took a bit longer than I expected, but activation by nature tends to take a while. Gave them my number to port over from TELUS then left.
I left the store and made a couple test calls to see if I could see what people meant with the dodgy network, but found the complaints people had were not there in my case. Only issue I had during the day was with the BlackBerry Internet Service, which I thought I had set up in-store, but there had been server side issues with the on-device setup, which seemed to be an issue on RIM’s end as opposed to WIND itself.
About a week after I bought my phone I moved to another part of town and seem to be experiencing a Farraday Cage effect at my home, where my phone will work fine in front of the house, but inside or behind not so much. That aside, I have kept a running list of weak areas within the home zone and reported the issues to WIND, thus far experiencing at least some improvements in some areas.
In all, I don’t regret the experience in the least and don’t plan to switch out if I don’t need to. If you’re in any of WIND’s home zones (Calgary, Edmonton, Toronto or Ottawa) then definitely take a look, I think a lot of you will like what you see.
